An Introduction to Service Design: Designing the Invisible
by Lara Penin
Category: Book
Binding: Paperback
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Asin : 1472572580
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An Introduction to Service Design Designing the Invisible ~ A comprehensive introduction to designing services according to the needs of the customer or participants this book addresses a new and emerging field of design and the disciplines that feed and result from it
An Introduction to Service Design Designing the Invisible ~ An Introduction to Service Design Designing the Invisible Buy this book Part I Understanding Services goes through essential service design concepts and critical aspects while Part II The Service Design Process gives a methodological overview including case studies that follow a particular project and include an interview with those involved
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Designing the invisible an introduction to service design ~ Introduction Defining services The service economy Digital services Services for public interest The politics of service design Designing for services Getting started in the service design process Research and analysis Generating service design concepts Prototyping testing iterating Implementing and evaluating services
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